Privacy Policy — My Joy Gifts
Effective Date: [26/6/2026] Last Updated: [26/6/2026]
My Joy Gift Shop operates the website myjoy-gifts.com . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide to Us
- Contact information: name, email address, phone number
- Shipping and billing address: including gift recipient addresses when different from your own
- Account information: username and password, if you create an account
- Order details: items purchased, order history, gift messages, and preferences
- Payment information: processed securely through our third-party payment processor (see Section 4). We do not store full credit card numbers on our servers.
- Communications: messages you send us via contact forms, email, or customer service inquiries
Information Collected Automatically
- Device and usage data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs
- Cookies and similar technologies: used for site functionality, remembering your cart, analytics, and (if applicable) advertising
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders
- Send order confirmations, shipping updates, and respond to customer service requests
- Send marketing emails and promotions (only with your consent, and you may opt out at any time)
- Personalize your shopping experience and recommend products
- Improve our Site, products, and services
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our Site and understand how visitors use it. This may include:
- Essential cookies: required for cart functionality and checkout
- Analytics cookies: e.g., Google Analytics, to understand site traffic and usage patterns
- Marketing cookies: e.g., Meta Pixel or similar tools, if we run targeted advertising
You can control or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Payment processors to securely process transactions
- Shipping and fulfillment partners to deliver your orders
- Email and marketing platforms to send order updates and promotional emails
- Service providers who help us operate the Site (hosting, analytics, customer support tools)
- Legal authorities, if required to comply with the law, enforce our policies, or protect our rights
Each third party is only given the information necessary to perform their specific function and is expected to handle it securely.
5. Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order history for accounting and customer service purposes, unless a longer retention period is required by law.
We implement reasonable technical and organizational measures (such as encrypted checkout and secure servers) to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time (via the unsubscribe link in our emails)
- Object to or restrict certain processing of your data
For EU/UK residents (GDPR): You have the right to data portability and to lodge a complaint with your local data protection authority.
For California residents (CCPA/CPRA): You have the right to know what personal information is collected, to request deletion, and to opt out of the "sale" or "sharing" of personal information (note: we do not sell personal information).
To exercise any of these rights, contact us using the information in Section 9.
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at: